Case worker (K) to conduct cases of people who have survived gender-conditioned violence (mobile brigade) / GBV Case Worker (Mobile Unit) in HEKS / EPER Ukraine

Heks/Eper is actively involved in overcoming the humanitarian crisis in Ukraine, responding to the far-reaching consequences of the ongoing conflict. The organization provides emergency assistance, focusing on those who suffered the most from the war, in particular, on displaced persons and vulnerabilities. Her efforts are aimed at providing basic services such as shelter, food safety and psychosocial support, as well as promoting the integration and building of life. Children: in Heks/Eper, the safety and well-being of children and vulnerable categories of the population are extremely important. This includes a comprehensive verification of biographical data and recommendations for selected candidates, which ensures the highest safety standards and protection against damage or operation. These careful procedures reflect the adamant devotion of Heks/Eper to create a safe environment for the most vulnerable population groups. This includes a comprehensive verification of biographical data and recommendations for selected candidates, which ensures the highest safety standards and protection against damage or operation. These careful procedures reflect the adamant desire for Heks/Eper to facilitate the creation of a safe environment for the most vulnerable populations. We strive to create an inclusive and favorable work environment where all employees feel that they are appreciated, respected and enable them to fully reveal their potential. 700 "> Overview of the Position:

Kharkiv region . This position involves working on the departure, approximately 80-90% of the time is carried out in remote, rural or inaccessible areas Kharkiv region . Case worker (K) is also responsible for providing qualitative support of cases of people who have survived violence and can occasionally go to other areas such as Cum and Donetsk, depending on the needs of the project or changing circumstances. style = "font-weight: 700"> Tasks and responsibilities:

Support in organizing work with GZN:

• Timely filling in documents in case.
• Provision of timely redirecting of people who have experienced GZN to receive proper services (medical assistance, mental and psychosocial support, legal advice and assistance, and assistance, and assistance, and assistance, and assistance, and assistance. Style = "Font-Weight: 400"> Support in the definition, evaluation and implementation of monetary support as additional service to the case management.
• Ethically and Confidential Collect and Store Data on Cases of GZN. 
• Support in determining and selecting beneficiaries for distribution of dignity sets, as well as distribution. 700 "> Psychological Support:
  Make a schedule of events on a weekly basis and provide its team leader and PZSPP advisor for viewing, support and verification. Population, if necessary. NORMAL ">
  • To make frequent trips to communities for the purpose of information and educational work, coordination and connection. measures.

  Data Management and Reporting

  • regularly conducting the beneficiary surveys on their wishes/reviews. Style = "font-weight: 400"> adhere to strict data protection protocols and information exchange for the protection of privacy, confidentiality and safety people who have survived violence. FONT-STYLE: Normal "> Requirements for candidates:

    Professional competencies:

    • a. Higher education in the field of psychology, social work or related specialty. Categories of social protection and involvement of the public.
    • g etc.)

    Behavioral competencies:

    A. Empathy, Communication Skills and Active Listening.

    B. Time Management, Conflict Solution and Emotional Resistance.

    c. Adaptability and stress resistance.

    D. Ability to study.

    We offer:

    • Social package and competitive wage
    • Work in a friendly team of professionals

    If you are ready to join our team and make your contribution to the development of humanitarian programs, leave your response with your resume. We will be glad to see you among us!

    HEKS/EPER IS ACTIVELY Englished in Addressing the Humanitarian Crisis in Ukraine, Responing to the Far-Reaching Consequences of The Ongoing Conflict. Assistance, Focussing on Those Most Affected by War, Including displaced individuals and vulnerable communities. Its efforts emphasize the provision of essential services such as shelter, food security, and psychosocial support, alongside facilitating integration and resilience-building measures.

    Safeguarding and Child Protection:  At HEKS/EPER, the safety and well-being of children and vulnerable individuals are of utmost importance. To uphold this critical value, the organization enforces stringent safeguarding measures throughout the recruitment and onboarding processes. This includes comprehensive background and reference checks for selected candidates, ensuring adherence to the highest standards of safety and protection against harm or exploitation. These meticulous procedures reflect HEKS/EPER’s unwavering dedication to fostering secure environments for the most vulnerable.

    HEKS/EPER is equally committed to the principles of diversity, equality, and inclusion. We endeavour to cultivate an inclusive and supportive workplace where all employees feel valued, respected, and empowered to reach their full potential.

    Role Overview: 

    The Gender-Based Violence (GBV) Case Worker (Mobile Unit) plays a critical role in offering direct support, case management, and psychosocial services to vulnerable women, girls, and GBV survivors in the Kharkiv oblast. This position involves extensive fieldwork, with approximately 80-90% of time spent in remote, rural, or hard-to-reach areas within Kharkiv oblast. The case worker is also responsible for ensuring quality case management and may occasionally travel to other regions, such as Sumy and Donetsk, depending on project needs or changing circumstances.

    Roles and Responsibilities: 

    The GBV Case Worker (Mobile Unit) will provide the Protection (GBV and MHPSS) emergency assistance for the most vulnerable conflict-affected people in Ukraine. Responsibilities include, but are not limited to:

    GBV Case Management Support

    • Provide professional and confidential services to survivors of GBV, grounded in the HEKS-EPER’s holistic, survivor-centered case management approach, following the protocols including performing all steps of case management for GBV survivors.
    • Ensure implementation of case management process, referrals, follow-up, and case closures (if and when appropriate) in a timely manner. 
    • Fill in the case documents in a timely manner.
    • Regular monitoring with follow-up and progress reviews ofGBV cases.
    • Perform client-feedback survey with all GBV cases, at least twice per case (according to the procedures).
    • Ensuring a timely refer GBV survivors to the most appropriate services available (medical care, mental health and psychosocial support, legal counselling and assistance, safe shelter and livelihood opportunities, etc.) according to survivors’ needs.
    • Support in the identification, assessment, and implementation of cash-based interventions as complementary services to Case Management.
    • Conduct educational and awareness-raising group sessions on gender-based violence.
    • Ethically and confidentially collect and store GBV data. 
    • Support the coordination of provision of services by other specialized service providers in accordance with the needs of individuals.
    • Ensure appropriate monitoring, review, and follow up of the services provided to cases. 
    • Facilitate, collect and report information regarding the overall situation of vulnerable population and women and girls at risk. 
    • Support in identifying and selecting beneficiaries for dignity kits distribution, also support in distribution.

    Psychosocial Support

    • Provide individual and group psychosocial support in remote, rural, or hard-to-reach in Odesa region.
    • Schedule activities on weekly basis and sharing it with Team Leader and MHPSS Advisor for review, support, and verification.
    • Provide first psychological support to survivors and other vulnerable population, if necessary.
    • Participate in trainings to improve knowledge of MHPSS tools.

    Coordination

    • Strengthen and maintain networks through other service providers to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
    • Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
    • Conduct frequent field visits for the purpose of outreach, coordination and networking. 
    • Work in collaboration with Psychologist to ensure ongoing needs of women and girls are being met through prevention-relatedactivities.

    Data management and reporting

    • Record and maintain updated and accurate database of beneficiaries and delivered activities or services, either on the online database excel sheet or by using digital data software (CommCare). 
    • Perform satisfaction/feedback survey with beneficiaries on a frequent basis.
    • Ensure to always disseminate information with beneficiaries on the different feedback and complaints channels.
    • Ensure to take adequate, consented and appropriate photographs of beneficiaries during activities.
    • Manage, file and store data, ensuring the confidentiality of the information collected and the services provided. 
    • Prepare and submit weekly and monthly work plans in a timely manner.
    • Support with GBV needs and gaps assessment, safety audit, post-distribution monitoring and satisfaction survey.
    • Case worker will report directly to Protection Officer (GBV Focal Point).
    • Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of survivors.

    Role Competencies:

    Professional Competencies:

    1. University degree in psychology, social work or a related degree.
    2. At least one year of previous experience in assisting GBV survivors and vulnerable women/girls, social protection and community engagement.
    3. Knowledge and understanding of health and social protection system of Ukraine.
    4. Experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV prevention and response. 
    5. Fluency in Ukrainian and basic knowledge of English is desirable.
    6. Proficiency in IT skills, including Google and Microsoft office applications (Word, Excel, Google Form, PowerPoint, etc.).

    Behavioural Competencies: 

    1. Empathy, communication skills, and active listening.
    2. Time Management, conflict resolution, and emotional resilience.
    3. Adaptability and stress tolerance.
    4. Learnability.

    HEKS/EPER offer:

    • Official employment
    • Competitive and decent salary
    • Social package in accordance with the Labor Code.
    • Equipped workplace.
    • Medical insurance etc.

    Qualified candidates should send their CV 

    Only short-listed candidates will receive notice requesting additional information through e-mail, please check it.