Case manager in Polish Humanitarian Action / POLSKA GUMANITARNA AKCIYa

Polish Humanitarian Action (PAA) is currently looking for aCase Manager

Basic Information:

• Organization: Polish Humanitarian Action (PHA), an international non-governmental organization based in Warsaw, with a representative office in Ukraine
• Position: Specialist in case management (Case management officer);
• Location: Kharkiv, Mykolaiv, Dnipro
• Type of employment: full-time
• Start date: as soon as possible
• Duration: 3 months with the possibility of extension, depending on the results of the work

About PGA:

Polish Humanitarian Action (PGA) is an international non-governmental organization, which of Since 1992, it has been providing humanitarian aid and development aid worldwide. So far, interventions have been carried out in 46 countries. With years of experience in the implementation of projects in the fields of water supply, sanitation and hygiene, food security and livelihoods, as well as nutrition and education, PGA focuses its global activities on ensuring the sustainable and sustainable development of regions suffering from the consequences of armed conflicts, natural disasters and other humanitarian crises. Since July 2014 PGA conducts its activities in Ukraine, providing humanitarian aid to the most vulnerable people affected by the conflict. PGA provides assistance to internally displaced persons, the elderly and single mothers working in food security, psychosocial support and livelihoods sectors. The PGA Ukraine branch is currently expanding programming from humanitarian programs to early recovery and development-oriented activities. More information - at the link: www.pah.org.pl

Key tasks and responsibilities:

• Monitoring, control and technical support of case management activities;
• Provide technical support and assistance in the implementation of case management activities in accordance with the standard operating procedures of the Russian Academy of Sciences and international standards;
• Ensuring and performing an accurate, timely assessment of needs within the scope of case management;
• Ensuring support of case management employees, visiting the project implementation site, providing feedback liaison with case management workers;
• Ensure control over proper management, storage of case management documentation, database management data and information preservation in accordance with the policies of the Russian Academy of Sciences and the legislation of Ukraine;
• Conducting individual and group supervisions for case management employees to control the performance of work tasks, exchange of experience, support, development and motivation of personnel;
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• Building strong partnership relations with stakeholders engaged in social support (experts, practitioners, organizations and state institutions). for expansion redirects;
• Maintenance of program files and documents according to minimum standardsand program management, including ensuring the confidentiality and security of client data. 
• Ensuring quality preparation of reports and contributions to reports submitted to donors, clusters or other interested parties. 
• Reporting to clusters and working groups in cooperation with the RAS data collection and processing specialist.  
• performance of other duties delegated by the Project Coordinator Manager.

The candidate will be selected based on the qualification requirements described below :

• higher education in social work or a related specialty;
• knowledge of the protection and social services sector;
• experience in implementation programs of psychosocial support/protection in emergency situations;
• education, case management trainings;
• understanding of best practices and protection strategies (case management, psychosocial support, etc.);
• good oral and written communication skills in Russian / Ukrainian languages;
• good oral and written communication skills in English;
• good interpersonal skills communication;
• good skills in using Microsoft Office, phone applications and Google Apps;
• good organizational skills and keeping confidential information;
• ability to cope with workload;< /li>
• ability to work independently and proactively;
• willingness to travel at least 50-60% of working time
• business trips to other region.

 What PGA offers:

• Experience of working with a professional and flexible international non-governmental organization, which is one of the largest in Central and Eastern Europe.
• Work in a dynamic and motivated team.
• Opportunity to contribute to the development of PGA programs.
• Competitive salary. 

How to respond to the vacancy:

If you are interested in applying for this position, please send us the following documents prepared in Ukrainian or Russian:

• A short resume (max. 2 pages), which will include relevant information about your education and work experience.
• Desired salary level fees.
• Specify the date from which you can start working with the PGA.

The vacancy will be closed on January 15, 2025.

We encourage qualified professionals to submit their resumes as soon as possible, as they will be reviewed on an ongoing basis.

Only shortlisted candidates will be contacted. 

Please note that due to the urgency of this vacancy, selection will be made on a rolling basis, so we ask that qualified candidates send their resumes as soon as possible. PGA reserves the right to hire an employee until the closing date of the vacancy.