Business Support Specialist with English in Antal Sp.z.o.o.

Responsibilities:

• Handling Sales & Marketing Requests (IRFs) related to interactions, events, and activities involving Healthcare Professionals, while maintaining effective communication with key stakeholders to ensure optimal service delivery.
• Overseeing the Purchase Order (PO) management process, including coordinating invoices and payments.
• Collaborating with other Business Support Partners for internal meetings and events.
• Assisting with budget tracking and expenditure monitoring when needed.
• Providing general administrative support to EMEA Business Support Partners, including maintaining business-related files and databases, managing supplies, overseeing shipping and storage, etc.
• Maintaining and updating internal knowledge databases.
• Managing various tasks to ensure adherence to agreed lead times and KPIs.
• Ensuring that process flows are adhered to, making sure that teams working together meet deadlines and follow agreed procedures.
• Upholding compliance with standard operating procedures to ensure alignment with quality requirements and regulatory commitments.
• Offering support, guidance, and training within the team, while collaborating with other Business Support team members when necessary.
• Creating internal documents and developing administrative procedures as required.

Offer:

• Hybrid working model.
• An opportunity to work in an international, innovative environment with cutting-edge products.
• A diverse culture with a strong emphasis on personal development and continuous improvement.
• Comprehensive training programs designed for effectiveness.
• Career opportunities, including mentoring, coaching, and stretch assignments, with substantial international exposure.
• Private healthcare through Lux Med.
• Multisport card/Sport and Culture Card.
• Lunch card.
• Life insurance.

• Min. 1 year of experience in a similar role within SSC/BPO industry or an administrative department is preferred.
• Experience in event planning and organization is advantageous.
• Proficiency in professional email and verbal communication with Clients.
• Fluent in English.
• Highly organized with strong prioritization and time management skills; attention to detail and accuracy are essential.
• A process-oriented mindset, with an eye for process improvement.
• Proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel); familiarity with digital tools is a plus.

Responsibilities:

• Handling Sales & Marketing Requests (IRFs) related to interactions, events, and activities involving Healthcare Professionals, while maintaining effective communication with key stakeholders to ensure optimal service delivery.
• Overseeing the Purchase Order (PO) management process, including coordinating invoices and payments.
• Collaborating with other Business Support Partners for internal meetings and events.
• Assisting with budget tracking and expenditure monitoring when needed.
• Providing general administrative support to EMEA Business Support Partners, including maintaining business-related files and databases, managing supplies, overseeing shipping and storage, etc.
• Maintaining and updating internal knowledge databases.
• Managing various tasks to ensure adherence to agreed lead times and KPIs.
• Ensuring that process flows are adhered to, making sure that teams working together meet deadlines and follow agreed procedures.
• Upholding compliance with standard operating procedures to ensure alignment with quality requirements and regulatory commitments.
• Offering support, guidance, and training within the team, while collaborating with other Business Support team members when necessary.
• Creating internal documents and developing administrative procedures as required.

Offer:

• Hybrid working model.
• An opportunity to work in an international, innovative environment with cutting-edge products.
• A diverse culture with a strong emphasis on personal development and continuous improvement.
• Comprehensive training programs designed for effectiveness.
• Career opportunities, including mentoring, coaching, and stretch assignments, with substantial international exposure.
• Private healthcare through Lux Med.
• Multisport card/Sport and Culture Card.
• Lunch card.
• Life insurance.
Вимоги: MS Office, Outlook, PowerPoint, Excel