Business analyst of the project "Electronic border crossing queue" in Fond Shidna Evropa

The Eastern Europe Foundation within the framework of the project "Support for digital transformation" (DTA) announces a tender for the search for a contractor for the provision of business analyst / business analyst services for the project "Electronic border crossing queue".

In December 2022, the Ministry of Community Development, Territories and Infrastructure of Ukraine together with the State Service for Transport Safety launched an electronic queue border crossing for trucks - there's a Queue (Android . Ly/3pbbdhd , iOS https://Apple.co /41EZHxg) - at the international checkpoint "Yagodin - Dorogusk". Currently, the operation of the system extends to 28 international checkpoints with EU countries and Moldova for cargo and bus vehicles. With the help of the created service, drivers reserve a place in the queue for crossing the border and check their progress online. The system automatically sends a message to the driver indicating the approximate time of crossing the border. This makes it possible to organize the queue, drivers do not have to wait on the roadside for several days, but arrive at the checkpoint at the specified time, reduce the cost of transporting goods. eQueue increases the transparency of border crossings and reduces corruption risks, because it minimizes the influence of the human factor on the formation of a queue and eliminates various abuses that may occur due to congestion at checkpoints.

Service employment: 9 months with possible extension.

Format of cooperation: mixed (online / offline). Preference is given to candidates who will be able to work in Kyiv.

Basic tasks and responsibilities within the scope of the contract:

• to study business processes in the spheres of international transportation of passengers and cargo, movement of persons and goods across the state border of Ukraine, customs and border control;
• to analyze the current legislation regulating the spheres of international transportation of passengers and cargo, movement of persons and goods across the state border of Ukraine, customs and border control;
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• collect analytical data needed to improve and expand the functionality of the electronic system "Electronic Border Crossing Queue";
• hold regular meetings with interested parties (in particular, with representatives of government bodies, users, business) regarding clarification of requirements for the electronic system "Electronic border crossing queue";
• develop optimized models and improved business processes of queue formation in the electronic system;
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• model interfaces and interactive forms;
• develop user stories (User stories);
• monitor the project backlog;
• prepare project documentation, in particular technical requirements and tasks, specifications for finalizing the mobile application and the echerha.gov.ua website.

Competitor requirements:

• higher or incomplete higher IT or engineering education (or related industry);
• more than two (2) years of work experience in business process analytics;
• experience in writing technical tasks, requirements and specifications for IT products;
< li>understanding of the software design and development process, its implementation;
• ability to structure elements of information systems and determine possible software solutions;
• knowledge of BPMN 2.0 and UML notations;
• li>experience working with Notion, Jira and Confluence;
• experience using interface modeling products (Axure, Figma);
• experience in business process modeling (Cawemo);
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• experience in communications with state bodies (clarification of requirements, conducting presentations);
• developed organizational skills and attention to details;
• experience in communication and interaction with users, clients ;
• communication and the ability to work in a team;
• ability to train untrained users;
• willingness to learn new technologies and products;
• implementation experience and the use of government software products will be an advantage;
• knowledge of the English language will be an advantage;
• knowledge of legislation in the field of administrative services will be an advantage.

To participate in the competition, please send a letter of motivation and a resume (which includes information about work experience, skills) and be sure to indicate the expected monthly level of payment for services until 23:59 on November 11, 2024 year.