Business Analyst Middle, CRM Team in Uklon

Direct message from Uklon to the member who posted the job Mariana Turchyna Mariana Turchyna Join Uklon Uklon is a product IT company that develops a leading ride-hailing service. Every day, the powerful Uklon team pumps one of the largest infrastructures in the market of Ukraine and beyond, ensuring the interaction of drivers and riders. We create a highload product, behind which are hidden ambitious technological challenges, continuous innovations and non-obvious moves. Our work framework is to test new hypotheses, push your ideas and use the latest technology stack. Join us as a Business Analyst Middle, in the CRM Team Hiring process: Introduction, test task (we value your work and time, so we pay TK) and technical meeting. For details on how to get to know our team, ask Mariana, IT Recruiter What we offer specifically for this role: • maximum involvement in the development of a separate area of ​​the CRM-team, in particular the system for the administration of operational processes, namely:*support department* quality control department * marketing communications * information systems within the framework of the entire Uklon product • development of a product that competes on an equal footing with well-known global brands • the opportunity to independently influence the development of the direction and product that you use yourself • openness to your ideas and the possibility of their implementation • absence bureaucracy and high decision-making speed • constant contact with stakeholders for continuous improvement • market research: analysis of the best solutions for functional improvement • retrospective analysis of the effectiveness of implemented functionality • application of Data Science technologies and algorithms in the development of your own service How exactly can you influence the development of the company:• identify and analyze business requirements • analyze and coordinate business requirements with the business team • describe functionality • form TOR for new functionality, set tasks for developers • present tasks to developers (with their protection) • accompany requirements throughout the life cycle (close work with development teams , testing, design) • accept the completed work and evaluate the result (according to the requirements) • demonstrate the developed functionality • involvement in the main agile activities (demo, grooming, daily) • develop documentation • analyze the work of competitors • test hypotheses, analyze the results Challenges for three months: • building effective communication (interaction with the team/stakeholders) • qualitative analysis and description of business requirements • presentation and protection of tasks (grooming) • planning the download of the software development team • demonstration of the developed functionality • achieving the planned results according to the priorityTo achieve results, you will need: • 2 years of BA work experience • understanding of the full cycle of software development • participation in the development / improvement of information systems (CRM, ticketing, accounting systems will be a plus) • experience in implementing and launching integration tasks of varying complexity • research skills and analysis of user needs• understanding of the user testing processHow do you regulate your working hours?• can plan your own work schedule, however, in order to be effective, we have mandatory joint working hours - business hours, from 11:00 a.m. to 4:00 p.m. :00 • 20 days off for personal needs and 10 days off due to illness (with retention of remuneration) • day off on your birthday as a gift to the company • day off for blood donation How will you pump your skills in Uklon? • internal trainings, workshops, hackathons, knowledge sharing, etc.• corporate training• corporate library and subscriptions to information resources• attending webinars, lectures with the participation of company speakers, etc.• personal/team budget for training• English lessonsWork (War) — Life BalanceWe are a socially responsible company, so a lot of time we devote ourselves to activities related to volunteering, we also regularly support team spirit in non-working hours: we love drive team building, sports competitions, etc. We say "no" to routine and monotony, that's why we create a space where it's really fun to do your job - you won't be bored with us. Health Care:• corporate health insurance, including for members who are abroad Regular Sport Activities: • Uklon Football every week • Uklon Online Yoga every week If you are looking for a driven and ambitious product company focused on development and global expansion, interested in using the latest technologies and ready to further increase your expertise, join the Uklon team. Before applying for an open position at Uklon, please read the Terms of processing and protection of personal data of candidates - https://careers.uklon.net/zgoda-ua By sending us your personal data, including those contained in your resume, you consent to the processing of personal data in accordance with these Conditions Show more Show less Position level Senior secondary level Type of employment Full time Job duties Research, Analyst and Information Technology Industries Software development