Business analyst (Banking) in Fintech Farm

About Fintech Farm

We are a UK fintech creating successful neobanks in emerging markets in partnership with local traditional banks.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing, and deep credit decisioning expertise.

One of our founders previously co-founded a highly successful Eastern European neobank with a multi-million customer base.
We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market-leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.
We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a Great Place to Be

Our ambition.
We aim to become a leading consumer digital bank brand in every market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.

Customers. We go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said banking has to be boring? We make our apps not just easy, but fun to use.

People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “no” as an answer. We work with strong individuals whom we empower and trust, rather than micromanage. Common sense over formal policies prevails in everything we do. We stay curious and open-minded. We embrace the We over Me culture.

We are currently hiring a Business Analyst to support and drive initiatives within our Cashback and Referral program stream.

What You Will Be Doing

• Analyze the performance of cashback and referral programs, including user engagement, conversion funnels, and key metrics (virality, retention, ROI)

• Conduct ad-hoc and regular research on campaign effectiveness, segmentation strategies, and reward models

• Monitor KPIs, identify anomalies, and propose data-driven optimizations

• Plan, run, and evaluate A/B tests, including experiments on new engagement scenarios

• Collaborate with product, marketing, growth, and operations teams to refine business goals and requirements

• Work closely with analytics, CRM, and tech teams to implement and improve referral and cashback mechanics across the user journey

• Translate insights into actionable recommendations to enhance program performance

• Contribute to the development and testing of new reward schemes and short-term campaigns aimed at boosting conversion and engagement

• Drive end-to-end ownership of cashback and referral initiatives — from hypothesis to launch and impact evaluation

Who You Are

• Proven experience as a Business Analyst in the banking or fintechsector, specifically in credit products

• Strong understanding of lending processes, credit risk, and financial product design

• Proficient in SQL, Excel, BI tools (e.g. Tableau, Power BI), and data analysis methods

• Experience in writing business and technical requirements

• Excellent communication skills and ability to work with cross-functional teams

• Analytical mindset with strong problem-solving abilities and attention to detail
  
  

What We Are Offering

• Competitive salary negotiable depending on the candidate level

• Share options

• We are still a start-up, and more benefits are on the way