Business Analyst in Forte Group

Great software does not happen on its own. It takes great people. That just happens to be our forte. With 24 years of matching top engineering talent with preeminent and innovative brands, we look for people who are inquisitive, resourceful, dedicated to their craft, and driven to help companies build great software. If this sounds like you, read on.Roles and Responsibilities As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions to our clients. Our Salesforce Business Analyst is key in identifying and analyzing business needs, assessing potential solutions, and facilitating communications between various stakeholders. They are responsible for eliciting and documenting requirements, ensuring a comprehensive understanding of the project’s objectives and constraints.Key roles and responsibilities include Collaborate with stakeholders to elicit, analyze, and document requirements, ensuring a thorough understanding of the project’s objectives, scope, and limitationsPrepare comprehensive documentation, such as business requirements documents, functional specifications, user stories, acceptance criteria, use cases, process diagrams, and wireframesEngage proactively with clients to confirm and validate requirements, ensuring alignment with their needs and expectationsFoster effective communication and collaboration between business stakeholders, development teams, and other relevant parties to ensure requirements are understood, and potential issues are addressed promptlyParticipate in key client meetings, including requirement sessions, system demos, user acceptance testing, and end-user trainingRequirements Experience using Salesforce or similar CRM / ERP Products (NetSuite or SAP) to develop client or business solutionsProven 2+ years experience as a Business Analyst or in a similar roleStrong analytical and problem-solving skills, with the ability to understand complex business processes, identify gaps, and propose effective solutionsDetail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologiesStrong presentation, communication (written and verbal) skills, and interpersonal skills, with the ability to build rapport, facilitate meetings, and effectively collaborate with stakeholders at all levelsAbility to juggle and prioritize multiple tasks within a collaborative team environmentSolid understanding of project management methodologies and software development life cycleDrive and desire to learn and grow both technical and functional skill setsKnowledge of business analysis techniques and toolsExperienced in creating requirements documentation, such as User Stories and Acceptance Criteria, Use Cases, Software Requirements SpecificationExperience creating various behavioral and structural diagramsFamiliarity with UML, BPMN notationExperienced with prototyping/wireframing in Figma, BalsamiqMust have a bachelor’s degree completedPreferred Experience and Skills Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community) will be beneficial International Business Analysis CertificationTechnical Background or QA experienceUnderstanding of key UI/UX principlesExperience working on e-commerce projects using Salesforce Commerce, B2B Commerce, Shopify, or WooCommerceWe offerExperience working with colleagues locally and abroadOpportunities for self-realization working on challenging projects using new technologies and toolsFriendly team and enjoyable working environmentParticipation in professional trainings and meetupsFully paid by Forte 5 sick days during the working yearInternal English courses provided by Forte Teacher Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Аналітик Галузі ІТ-послуги та ІТ Консалтинг