Business Analyst in Raiffeisen Bank Ukraine

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams, which consists of over 800 professionals. Every day, we work hand in hand so that more than 2.7 millions of our clients can receive quality service, use the bank's products and services, and develop their businesses because we are #Разом_з_Україною.Your future responsibilities:Interact with business owners to determine their requirements for new business processes/productsParticipate in the development and implementation of acquiringDefine and document key business processesPrepare documents to confirm decisionsDevelop a system-level review to ensure alignment of requirementsHelp align end user requirements with system capabilitiesResearch integration points with external/internal systems and assist development team with integrationCollaborate with development teams to understand architectural designs for business solutionsYour skills and experience:Confluence — maintaining documentation, writing TOR and technical specifications of АРIJira — writing a description of tasks, estimationDraw.io, Lucidart — UML (Activity Diagram, Sequence diagram), BPMNMiro — block diagramsUse GET, POST, PUT, PATCH, DELETE methodsSQL - use of basic queries, JOINUnderstanding and ability to read HTML, XML, JSONUnderstanding SDLCWriting Use Cases, User stories, Acceptance criteriaNFR — Non Functional Requirements, the ability to detectWriting Usability checklistsUnderstanding of RESTful API, main methods, difference between methodsCommunication skills: Combining different requirements discovery techniquesDocumentation of requirementsWe offer what matters most to you:Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen BankSocial package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newbornsComfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLICWellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massagesTraining and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubsCareer opportunities: we encourage advancement within the bank across functionsInnovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, FlinkSupport program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank's veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by ForbesWhy Raiffeisen Bank?Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif's team because for us YOU matter!One of the largest lenders to the economy and agricultural business among private banksRecognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UAThe largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)One of the largest IT product teams among the country's banks One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023Opportunities for Everyone:Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attentionWe support the principles of diversity, equality and inclusivenessWe are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needsWe cooperate with students and older people, creating conditions for growth at any career stageYou matter at Raif!Want to learn more? Follow us on social media:Facebook, Instagram, LinkedIn____________________________________________________________________________________________________________________________________Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. Твої майбутні обов'язки: Взаємодіяти з бізнес оунерами для визначення їх вимог до нових бізнес процесів/продуктівБрати участь у розробці та впровадженні еквайрингуВизначати і документувати ключові бізнес процесиГотувати документи для підтвердження рішеньРозробляти огляд на системному рівні щоб забезпечити узгодження вимогСприяти узгодженню вимог кінцевого користувача з можливостями системиДосліджувати точки інтеграції з зовнішніми/внутрішніми системами і допомагати команді розробників з інтеграцієюСпівпрацювати з командами розробників щоб зрозуміти архітектурні розробки для бізнес рішеньТвій досвід та навички: Confluence — ведення документації, написання ТЗ та технічних специфікацій АРІJira — написання опису задач, естимаціяDraw.io, Lucidart — UML (Activity Diagram, Sequence diagram), BPMNMiro — блок-схемиВикористання GET, POST, PUT, PATCH, DELETE SQL methods — use of basic queries, JOIN Understanding and ability to read HTML, XML, JSON Understanding of SDLC Writing Use Cases, User stories, Acceptance criteria NFR — Non Functional Requirements, ability to identify Writing Usability checklists Understanding of RESTful API, basic methods, differences between methods Communication skills: Combining different techniques for identifying requirements Documentation requirements We offer what is important to you: Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. In addition, we have a referral reward program for attracting new colleagues to Raiffeisen Bank. Social package: official employment, 28 days of paid leave, additional "decree" for dads, and financial assistance for parents when children are born. Comfortable working conditions: the possibility of a hybrid work format, offices equipped with shelters and generators, provision of modern equipment. Wellbeing program: health insurance is available for all employees from the first day of work; consultations of a psychologist, nutritionist or lawyer; discount programs for sports and shopping; family days for children and adults; massage in the office. Learning and development: access to more than 130 online learning resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. Cool team: Our colleagues are a community that welcomes curiosity, talent and innovation. We support each other, learn together and grow. You can find like-minded people in more than 15 professional communities, reading or sports clubs. Career opportunities: We encourage promotion within the bank between functions. Innovations and technologies. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra, security), Swift (IOS), Kotlin (Android). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. Support program for male and female defenders: we save jobs and pay the average wage to the mobilized. We have a support program for veterans, and the Bank's veteran community is developing. We are working to increase the awareness of leaders and teams on issues of returning veterans to civilian life. Raiffeisen Bank recognized as one of the best employers for veterans (Forbes) Why Raiffeisen Bank?  Our main value is people, and we give them support and recognition, teach them, involve them in changes. Join the Raif team, because YOU matter to us! One of the largest lenders to the economy and agrarian business among private banks Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, Delo.UA The largest donor of humanitarian aid among banks (Red Cross of Ukraine, UNITED24, Superhumans, SMILYVI) One of the largest IT- of product teams among banks in the country One of the largest taxpayers in Ukraine, 6.6 billion hryvnias were paid in 2023 Opportunities for everyone: Rife is guided by the principles that focus on the person and his development, at the center of attentionWe have 5,500 employees and over 2.7 million customers. career stage In Rife, you matter! Do you want to know more? - Follow us on social networks: Facebook, Instagram, LinkedIn  Show more Show less Position level Not applicable Type of employment Full time Job duties Information technologies Industries Non-profit organizations and Primary and secondary education