BlaBlaCar inbound operator (chats, emails, calls) in ARCE contact center

International companyARCE contact center — a reliable outsourcing partner of leading Ukrainian and international companies. We have been a leader in the market for more than 15 years, thanks to our professionalism, leading companies in the world trust us with their clients: diplomatic missions, airlines, travel companies, mobile operators, online stores, banking structures, insurance companies, etc.

Our brand "A.R.C.E" most accurately conveys the values that are fundamental in our work: "A — Anytime, R — Reliable, C — Communication, E — Expert."

We invite you to the position"BlaBlaCar Support Service Agent", the world's largest online platform for finding car companions https://www.blablacar.com.ua/.

We are looking for an attentive and responsible specialist who likes to help people and knows how to work with information.

Main requirements:

• Sufficient command of the Ukrainian language (oral and written)
• Literacy and clear communication
• Experience working with clients will be an advantage (but not mandatory)
• Ability to quickly navigate information and make decisions
• Basic PC skills (chat systems, CRM, Google Docs, etc.)
• Resistance to stress and ability to work in multitasking mode
• Willingness to work with different types of requests (calls + chats)

Personal qualities:

• Customer-oriented and friendly
• Attention to details
• Responsibility and punctuality
• Ability to work in a team
• Willingness to learn and to develop

It will be a plus:

• Experience of working in a call center or support service
• Experience of working with CRM systems

Working with us you will get:

• Competitive salary level, in two installments per month;
• Transparent employment conditions;
• Work schedule (floating between 08:00-20:00 and 2 floating days off), a flexible schedule is possible;
• Comfortable working conditions in a modern office center or remote work;
• Career and professional development;
• Friendly team

Jointo us right now! Leave feedback or write to us: https://t.me/+380668594282 Contact phone: 0668594282 — Khrystyna