Application Administrator in SoftServe

WE ARESoftServe is a leading technology solutions company specializing in software development and consultancy services. With offices across the globe and development centers across Eastern Europe, we treat our client’s business as if it were our own and are passionate about delivering efficient, innovative, world-class solutions.Our Clients are companies located in the USA and Europe, whose businesses cover healthcare, education, finance, and other areas.Our team specializes in working with servers, data centers, and cloud-based Atlassian applications, including Jira, Confluence, Bitbucket, and Jira Service Management, among others. We provide a range of Atlassian services, such as cloud migrations, implementation, Managed Services, and Consultancy.IF YOU AREKnowledgeable in Jira and Confluence functionalityExperienced in Linux and Windows server administrationAcquainted with the installation and configuration of server software processesWell-versed in DNS and SSL certificate managementSkilled in working with Java, HTML, and CSSKnowledgeable of using REST APIProficient in working with MSSQL, PostgreSQL, and MySQL databasesCompetent in working with monitoring toolsUsed to setting up, maintaining, and integrating Jira Service Management (JSM) with third-party toolsGood at supporting JSM as an IT Service Management (ITSM) tool across multiple projectsEnthusiastic about effectively conveying information and exchanging knowledge with the team members, regardless of their levelDetail-oriented and able to work independently in a fast-paced environment to simultaneously support multiple projects of varying complexityExcited to work in a dynamic work setting, adept at task management and prioritization while maintaining a service-oriented work ethicShowing strong problem-solving, analytical, and planning skillsReady to constantly research new information on the Atlassian product suite and improve current processesAND YOU WANT TOAdminister and support Atlassian tools such as Jira, Confluence, and Jira Service ManagementUpgrade Atlassian products to ensure users can take full advantage of the featuresPerform maintenance related to hardware and software components of self-hosted Atlassian toolsInstall, configure, upgrade, and evaluate plug-ins for Atlassian productsSet up integrations with third-party appsWork with Jira API for customizationsImplement automation using third-party tools such as JWT, JMWE, Automation, and ScriptRunnerConduct migrations of Atlassian tools from Server to Cloud/Data CenterEnsure all security protocols and regulations are followed for Atlassian applicationsProvide end-user support, ensuring prompt resolution of any issuesТOGETHER WE WILLCollaborate in a friendly and supportive working atmosphereAttend company events and team-building activities and receive corporate presentsCare for your wellness with a health insurance packageEmbrace wide career opportunities, challenging projects, top-notch technologies, and a clear career path with SoftServe’s People Excellence programHave access to 11,300+ learning solutions with SoftServe University and Udemy BusinessGain certifications from leading providers (Google, AWS & others)Help you with your individual initiatives — we are open to them, just come and share your ideas SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe Show more Show less Посадовий рівень Помічник Тип зайнятості Повний робочий день Посадові обов’язки Консалтинг, Інформаційні технології і Служба підтримки Галузі ІТ-послуги та ІТ Консалтинг