Anti-fraud Manage in TrueLabel

We are inviting an anti-fraud manager to join our Customer Success team to analyze user behavior, identify fraudulent activities and ensure safe processes for our partners.

Your responsibility:

• Conduct checks, analyze user behavior, identify suspicious or fraudulent activities.
• Observe and analyze the behavior of players on the project.
• Help in solving problems that users may encounter.
• Identify cases related to fraud, credit cards, bank fraud, identity theft, phishing, etc.
• Develop logic and rules for identifying suspicious transactions, schemes for verifying user documents (KYC).
• Minimize the number of chargebacks, fraudulent transactions or cases.

Our criteria:

• 1+ years of working experience in this field.
• Understanding the role of anti-fraud manager on a project.
• Analytical skill set.
• Knowledge of fraud cases, as well as good knowledge of game mechanics, will be a big plus.
• At least an intermediate English level and higher.
• Knowledge and understanding of i-gaming sphere and payment systems.

Our offer:

• We are global, we don’t stick to office or remote options only.
• We value work-life balance and start anytime from 8 to 11, with flexible lunchtime.
• We trust each other and provide unlimited vacation days and sick-leaves.
• We support our people and provide relocation options for team members, who are interested.
• We encourage growth and cover 50% of learning expenses.
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else.
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas - an opportunity to have a visible and immediate impact.