Analyst / administrator CRM in GLOBAL TRANSPORT COMPANY

We invite you to our team analyst/administrator CRM
Type of employment : full employment
work format : remotely

• Collection and processing of data related to customs clearance, rates, logistics and brokerage services. (daily, weekly, monthly).
• Monitoring the efficiency of the sales department: KPI, conversion, average check, number of transactions, etc.
• Other tasks for consolidation and data analysis, information. Data visualization:
  • Creating analytical dashboards, presentations, graphs (Excel, Power Bi, Google Data Studio).
  • Processing of managers' requests for non -standard analytics. Support of management decisions:
    • Provision of analytics on new areas, clients, products, regions.
    • Participation in market studies, competitive environment and company development proposals

    4. Administration and Support for CRM-System:

    • CRM Support: Consultation, Training, Instructions, Technical Support for Users. Sites.

    5. Process automation:

    • Creating macros, formulas, development of templates for automated data processing.
    • Implementation analytical tools (Excel, Power Bi, Google Sheets).
    • Practical experience of administration of CRM (Bitrix24, Amocrm, Zoho, etc.). Ability to structure information.
    • High level of autonomy, responsibility, desire to optimize workflows. management support.
    • Competitive wages.
    • Comfortable working conditions (remote).

    If you have questions, you can contact the staff manager-Marina by phone number +380 93 089 88 39 (Viber or Telegram).