We are Vailio, a multidisciplinary creative agency from Ukraine. Our task is to turn cool ideas into even cooler, larger and successful businesses that work and fall in love. From logo design, packaging and promotional materials to web design and branding, we create end-to-end visual solutions. For more than 10 years, we have helped ambitious entrepreneurs from 135+ countries turn their dreams into reality.We are looking for a proactive and attentive account manager in our team In this remote po
We are Vailio, a multidisciplinary creative agency from Ukraine. Our task is to turn cool ideas into even cooler, larger and successful businesses that work and fall in love. From logo design, packaging and promotional materials to web design and branding, we create end-to-end visual solutions. For more than 10 years, we have helped ambitious entrepreneurs from 135+ countries turn their dreams into reality.
We are looking for a proactive and attentive account manager in our team In this remote position, you will need excellent communication and management skills to build strong relationships with clients and ensure effective project execution.
Main duties:
- Management of design projects from start to finish .
- Build a strong, trusting relationship with the client and ensure deadlines and expectations are met through communication.
- Collaborate with the design team to coordinate and agree on key project milestones and deliverables.
- li>Be a mediator between the client and the design team, provide feedback on the project and manage the editing process.
- Ensure timely delivery of projects to clients.
- Maintain clear and professional communication both with clients and and with internal commands.
Requirements:< /p>
- High level of written English (Upper-Intermediate or higher) to effectively manage projects with international clients. Communication with clients will be by correspondence only.
- Excellent organizational and time management skills to manage multiple projects simultaneously.
- Knowledge of project management tools such as Trello, Notion, Jira.
- Ability and ability to view design files (as well as work with them) in Adobe Photoshop, Adobe Illustrator and Figma (it is not necessary to create a design, but it is important to be able to work with files).
- High level of responsibility, attention to details and the ability to get out of problematic situations with a cool head.
- A team player who can work both independently and in a team.
Desired skills:
- Previous experience in a similar position or in project management, especially in a creative environment or design agency.
- Knowledge of additional design programs such as Sketch, InDesign, or others.
- Experience in managing projects on freelance platforms such as Fiverr or Upwork.
Operating conditions:
We offer full-time employment for 9 hours / day, 5 days per week. We will agree on the exact work schedule after the test period, butshifts will usually last from 9:00 a.m. to 6:00 p.m. or from 12:00 p.m. to 9:00 p.m. (Kyiv time).
What we offer:
- Remote work.
- Professional growth opportunities within a supportive creative team.
- Participation in a variety of design projects for international clients.
Has there been a match? If all of the above resonates, please send your resume. During the selection process, we will send a test task for qualified candidates to complete.