Account Manager in Binary Studio

Account Manager за кордоном, віддалено Hi 👋 Weare looking for anambitious Account Manager toserve asthe liaison between Binary Studio and our Clients. Your main mission inthis role istonurture long-lasting relationships with our Clients, making them feel valued and supported. You’ll befocused onswiftly and effectively addressing their needs and concerns, all while discovering new ways tobring even more value tothe businesses wework with inour portfolio. Wecan’t wait towelcome you toour team!👉 Aspart ofthe interview, we’ll check onyour fit with our values Student Always— weshare our knowledge &educate the team (e.g., our Binary Studio Academy) and are constant learners ourselves Leadership &Expertise— westrive for top-notch results ineverything wedoand are not afraid tothink outside the box ofour roles Ownership &Initiative— weevaluate Binarians’ performance bythe number ofthings they take ownership over and deliver NoAsshole Rule— wedon’t work with arrogant people 👉 Your Responsibilities Respond toClient inquiries promptly and efficiently, serving asthe primary point ofcontact for Client-related concerns. Schedule regular Client meetings toreview roadmaps, gather feedback, and identify opportunities for improvement. Monitor Client accounts toensure service delivery aligns with budget and objectives. Identify and capitalize onupselling, cross-selling, and renewal opportunities for business growth. Maintain up-to-date Client records, tracking contract updates and renewals. Oversee account processes, such asteam extension, replacements, downsizing, and escalations. Assist the account team inrefining project-related processes and providing support. Create bi-weekly progress reports for top management. Coordinate invoicing with the accounting department. Collaborate with the Delivery team oncandidate interviews, onboarding, and maintaining Client-related documentation. Ability and willingness totravel for business purposes asrequired. 👉 Requirements Atleast 3years ofexperience inaccount management, preferably inthe software development ortechnology industry. Additional sales orcustomer service ishighly appreciated. Advanced English proficiency. Bachelor’s degree inbusiness administration, marketing, communications, orrelated field; familiarity with software development isaplus. Excellent written and verbal communication skills, with the ability tobuild and maintain strong Client relationships. Ability toresolve Client issues and manage multiple projects simultaneously, ensuring deadlines and budgets are met. Familiarity with software development processes, methodologies, and technologies tocommunicate effectively with development teams and Clients. Strong organizational and time management skills, with awillingness tolearn new skills and adapt tochanges inthe industry. 👉 Reasons tojoin Binary Studio Nobureaucracy: autonomy indecision-making after the probation period isover. Opportunity tohone your skills onreal problems. Possibility tocreate processes from scratch and impact company. Awesome young, engaged and motivated team.