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Administrative Support Manager in Serpstat

Posted more than 30 days ago

656 views

5 applications   0 responses

0
0 reviews
Without experience
Odesa
Beginner/Elementary
Full-time work

Translated by Google

Netpeak Group is a group of IT companies with a focus on performance marketing and the creation of its own SaaS platforms, mobile applications and new projects in the digital sphere. It is also an operational platform and a cultural environment united by the idea "from the third world to the first". Our company continues to actively develop, so we are looking for a cool Administrative Support Manager. Thanks to you, our internal users will receive timely and comprehensive assistance, and processes will be optimized.

Your skills:

  1. Stylistically competent oral and written communication.
  2. The ability to express one's thoughts in writing concisely, but without loss of quality.
  3. Sociability, lack of fear of negotiations.
  4. The ability to ask the right questions and stop only when you get to the point.
  5. The ability and desire to learn new things, in particular, the inclination to independent education.
  6. Excellent skills in searching for information on the Internet.
  7. Skills of processing information in text and table editors, e-mails and telegram posts.
  8. The ability to act effectively in problematic situations.
  9. Responsibility and diligence in completing tasks.
  10. Ability to organize and control the work of other people.

The team is waiting for you:‍

  1. Monitoring and distribution of requests from internal users.
  2. Communication with internal users, answers to the most common questions.
  3. Writing manuals and standard answers to the most common questions to fill the knowledge base.
  4. Training and collaboration with all departments and teams in Netpeak Core.
  5. Regular brainstorming with the team to improve our service.
  6. Creating payment requests, calendar events and writing informative posts to our internal channels.
  7. Helping users when writing tickets, setting tasks in the task manager.
  8. Performing other administrative tasks.

We offer

  1. A fixed rate based on the results of the interview + bonuses for exceeding KPI.
  2. Flexible work schedule with the possibility to start the working day from 8:00 to 10:00 and finish from 17:00 to 19:00.
  3. Comfortable office in the center of Odessa.
  4. Paid vacation (24 days), sick leave.
  5. Opportunity for training and development: the experience and assistance of our staff, assistance in professional adaptation and tutor training throughout the trial period.
  6. Internal corporate discounts on various services, including discounts on English courses.
  7. Quick decision-making and testing of ideas — absence of unnecessary bureaucracy and micro-management. Work in a company where you are heard and listened to, and the manager is open to dialogue and suggestions.
  8. Learning & Development department, which every month offers new interesting conferences on soft skills. As well as profile events and chats for sharing experiences within the group of companies.
  9. Corporate events and entertainment. Even in difficult times, to support the mood, we somehow organized a call with Vitaly Kim and Anton Ptushkin ;)
  10. A gamification system, internal currency (netpeaks) and a "Netpeak Store" with merch, literature and certificates.
  11. Corporate football and basketball teams in Odessa.


Specializations: Support
Keywords: Support

Translated by Google

Without experience
Odesa
Beginner/Elementary
Full-time work
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