Growth opportunities for modern retail
Go digital
Digital sales channel (quick or planned delivery) will contribute additional 7% to 15% of revenue within 12 months
Go omnichannel
Omnichannel customer experiences with loyalty program improves customer lifetime value (CLV) up to 8-12% in 12 months
Add personalized shopping experience and promotions
Personalization helps to grow conversion rate and average order value (AOV) up to 5-7% in 3 months