Operations manager with over 10 years of experience in project management, digital promotion and product launches. Over the past 7 years, I have been coordinating all areas of the educational business: from developing applications, CRM, courses and books to launching advertising, events and user support. I have analytical thinking and broad competencies: marketing, IT, HR, finance, logistics. Focused on results and continuous improvement of processes.
* 7 years – Operation Manager in the educational business. Building a work environment in which people feel comfortable working, developing and staying for a long time. Launched and managed digital products (applications, courses, CRM, books, events), organized teamwork, logistics, marketing and finance.
* 2 years – Digital Marketing Manager at the agency. Managed promotion projects, developed SMM strategies, organized offline and online events.
* 2 years – YouTube Project Manager. Optimized video content, handled analytics and monetization.
* Previously – customer support, technical support in media and e-commerce. More detailed information – in the resume.