Posted more than 30 days ago
Specialization:
QA Manual
Considering options
Full-time office work
Part-time work
Remote work (full-time)
Freelance (one-time projects)
Relocate
Remote work (full-time)
As a deputy manager, I'm effectively conducted presentations, taught the product features of the team, regularly brought new customers thanks to high communication skills. I have experience in B2C and B2B.
Skills
Agile, Scrum, Kanban, Waterfall, SDLC, Jira, Bug Reporting, Team management, English, Mobile Testing, QA, Manual Testing, Android/IOS, Quality Assurance
Highlights
From the latter!
As a Customer Service Manager at DNIPRO M, I have had several roles, this is one of the attractive aspects of this job. Having spent a relatively short time in the company, I can be proud of the fact that with the right strategy, which was to raise sales of a fairly stable store, I took the initiative to invite customers through calls. During the week the number of calls exceeded 600. The result: Analysis of the failed negotiations that were enough; attention to detail In communication with customers; flexibility of approaches, achieved a new record, which broke the previous one by 80%.
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