For more than 13 years I have been working in IT sales (for the last 8 years as a head of sales department). I worked for such companies as Product companies, Outsource, Startup, iGaming and EdTech and had successful results.
I have extensive experience in organizing and conducting various events, such as conferences, football matches and concerts.
My experience and achievements:
Organizing the work of sales departments, both from scratch and existing ones.
Search, training, mentoring and developing managers
Development of an adaptation system for managers.
Development of training program and sales trainings.
Writing scripts for telephone conversations/chats and correspondence.
Knowledge and implementation of sales technologies: SPIN, Straight line, Burger, Up sell, Cross sell.
Development of the motivation system and KPI.
Development of a sales funnel.
Writing documentation (technical task) for the development of an analytics system for the sales team.
Fruitful cooperation with related departments: marketing, HR, product and others.
Accessing new markets, new geo.
Doubling the average check and sales.
Building a department for checking the quality of managers' work, search and training of quality managers.
I like to develop myself, develop people and improve sales for business.
Contact me if you need help with your sales development.
Education
Donetsk State University of Management
Master. Faculty: Management of organizations
Specialty: Master’s degree in management of organizations
September 2003
- July 2004
Experience
Head of sales (IGaming)
NDA
October 2020
- July 2022
Formed an ambitious sales department with 10+ staff (monthly growth of income and
number of returned customers).
Developed a new system of motivation was developed (increase in sales by over 50%).
Developed new markets for the sales team (CA, NZ, AU).
Department analytics system development results: information on the performance of each manager, conversion, financial analysis, letters and calls analysis.