Customer Support Specialist/ Manager - 2166
Posted more than 30 days ago
Specialization:
Support
Considering options
Full-time office work
Part-time work
Remote work (full-time)
Freelance (one-time projects)
Relocate
Customer Support Specialist/ Manager
Achievements;
Results-driven leader with documented success in ensuring repeat business opportunities, and solid customer retention.
Proficient in administering well-placed customer service plans, aimed at customer retention and satisfaction.
Also, an effective team player with proven success in working collaboratively to obtain the best results.
Skilled communicator known for interacting with difficult clients in an optimistic manner.
Skills;
Clerical support
Data entry and analysis
Process implementation
Good Team Player
Experience with Slack, Trello, Skype, RingCentral
Technical Support
Proficient Interpersonal and written communication (English)
Self-motivated and organized
Client assessment and analysis
Proficient user of MS:
(Word, Power Point, Excel), Google;
(Docs, Drive and Sheets) and CRM, Zendesk, Jira
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