Customer Support Specialist - 1026
Posted more than 30 days ago
Specialization:
Support
Considering options
Full-time office work
Part-time work
Remote work (full-time)
Freelance (one-time projects)
Relocate
Remote work (full-time)
November 2018- currently
Business Development Specialist Fair&Exhibitions/Sport Events Logistics
DB Schenker, www.dbschenker.kiev.ua
Responsibilities:
looking for international projects to be involved
attracting customers
organizing and controlling the full chain of provided services
ensuring project deadlines are met
process and manage several projects at the same time
ensure customers satisfaction and building long term relationship with each customer
attracting contractors, meetings, negotiations
reporting to Cluster Manager in PL, analysing P&L, budget preparation
invoicing, controlling accounts receivable
November 2014 – September 2018
Sales Specialist/Customer Service Officer
Peter Justesen A/S Company, www.pj.dk
Responsibilities:
hunting new customers (meetings, mailing, callings)
building strong relationship with customers
filling in necessary reports for the head office in Denmark, working in CRM
handling customers' complaints
creating some marketing activities for Ukrainian market to increase sales
monitoring customers' orders
customers support in providing payment
working in Microsoft Dynamics AX
covering market in Belarus, business trips to Minsk 2-3 times pro year for visiting customers.
Looking for
I would like to support customers worlwide providing them the best possible service.
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