Customer Support specialist

25 June
1 200 $
Kyiv
More than 3 years
Upper Intermediate
Considering options
Full-time office work
Part-time work
Remote work (full-time)
Freelance (one-time projects)
Moving to a different city
Remote work (full-time)
RESPONSIBLE GAMBLING SPECIALIST BetBull Ltd, Jan 2018 - Jan 2021 - Direct communication with customers, complaint handling. - Bug fixes with developers / QA team. - Independently determine potential addictive behaviour and implement policies and procedures with respect to account blocking, conducting further investigation and excluding customers. - Careful monitoring of responsible gaming sheet, containing customers who have been classified as low, medium or high risk profiles. - Suggest improvements to existing policies and procedures. - Specialize in the detection & prevention of underage and gambling addicted activity. Skills Jira, English, Support, Good communication skills, Customer service, Ability to learn quickly, Troubleshooting, Problem Solving, customer support, Customer care Highlights Досвід вирішення ситуацій з клієнтами які ризикують заподіяти собі шкоду
Similar candidates
1 200 $
Kyiv
More than 3 years
Upper Intermediate
Considering options
Full-time office work
Part-time work
Remote work (full-time)
Freelance (one-time projects)
Moving to a different city
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