Customer Support - 31032

2 February

Specialization: Customer/Technical Support

Open to offers now

1 000 $

Nigeria

Abuja

1 year

Upper Intermediate

Considering options

Full-time office work

Part-time work

Remote work (full-time)

Freelance (one-time projects)

Relocate

I am a hardworking and adaptable individual with experience in customer support. I have strong communication and problem-solving skills, and I enjoy helping people while ensuring excellent service.

I have hands-on experience in customer support, where I developed strong communication and problem-solving skills. I enjoy assisting customers, resolving their concerns, and ensuring a smooth experience. I adapt easily to new challenges and am always eager to learn and grow. Beyond work, I value meaningful connections, personal growth, and exploring creative interests. I believe in staying positive and working hard to achieve my goals.

Education

University of Benin

Bachelor. Faculty: Social - science

Specialty: Public Administration

October 2015 - November 2019

Second Class upper graduate.

Experience

Customer Support/ Sales personnel

Ik Telecommunications

October 2017 - November 2018

Customer Assistance: Help customers with questions, complaints, or issues about products or services.
Selling Products or Services: Promote and sell products to meet sales targets.
Provide Information: Explain product details, prices, and benefits clearly to customers.
Handle Inquiries: Respond to phone calls, emails, or chats from customers.
Problem Solving: Quickly resolve customer complaints or refer them to the right department.
Build Relationships: Maintain good relationships with customers to encourage repeat business.
Record Keeping: Keep a record of customer interactions and sales for tracking.
Follow-Up: Check on customers after a sale to ensure they are satisfied.

Skills

good communication - 18 years

Problem Solving - 7 years

Multitasking - 5 years

Content writing - 2 years

Computer proficiency - 15 years

Emotional Intelligence - 7 years

Adaptability and flexibility - 7 years

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