Customer Support - 23830

Posted more than 30 days ago

Specialization: Support Community Manager Amazon Web Services Grafana Gamedev Azure

Open to offers now

1 500 $

Ukraine

Kyiv

More than 5 years

Advanced/Fluent

Considering options

Full-time office work

Part-time work

Remote work (full-time)

Freelance (one-time projects)

Relocate

GameDev, Digital Banking, Cloud solutions, Mobile (Android/iOS) Support process owner. Tech skills (~L2 Support): -Ability to adapt and use the new tools -Troubleshoot and solve software and hardware issues -Experience with proprietary and web-based help desk tools, bug tracking tools, log parsing, and CRMs (Azure Jira, Confluence, Asana, ZenDesk, Kibana, Mixpanel, Firebase, etc)

Quite interested in a good and healthy, non-formal team atmosphere. Prefer remote.

Disapprove of micromanagement.

Looking for a place to grow.

Skills

Agile - 6 years

Amazon Web Services - 1 year

Azure - 2 years

Grafana - 1 year

JIRA - 5 years

Zendesk - 3 years

Incident Management - 3 years

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