1. Solved technical problems of clients with software and operation; 2. Worked with B2B, B2C. 3. Direct sales of software licenses 4. Customer onboarding 5. Now I work at the freelance exchange Apwork, I search for clients and lead design projects. Skills Support, English, Microsoft Office, Jira, Ability to learn quickly, Customer service, HTML / CSS, CRM, Good communication skills, Customer Support, Communication Skills, Bug Reporting, Troubleshooting, Customer care, Windows, Technical Support, Team player Highlights I am most proud of the launch of a pilot project on onboard customer service regarding the Mac product. It's like a Customer Hapiness department. Looking for A project with a team where I can develop and bring my ideas.