A result-oriented Business Analyst with project management and analytical experience in different industries including IT, Energy, NGOs, Healthcare sector, Local Government etc.
Skills
• Business Analysis
• BPMN/ Business process modeling
• Process Analysis&Mapping
• Requirements Elicitation
• Stakeholder management
• System Development Lifecycle
• User stories/User cases
• Agile
• Requirements Management
• Project Risk&Scope
• UI/UX research
Education and Certifications
PhD in Sociology
Lund University, Sweden
Year of Acedemic mobility: 2017-2018
PhD in Sociology (Incomplete Degree)
Taras Shevchenko National University of Kyiv, Ukraine
Year of study: 2016 -2021
Business Analysis
Softserve University
2023
Google Analytics
Coursera
Feb 8,2021
Conducting in-depth interviews and focus groups with stakeholders.
Support manager and coordinator for foreign volunteers and Ukrainian schools.
• Managing the social service product 'Database of policies, programs, projects crime prevention among minors.
• UI/UX research. Managing the team of UX designers.
• Stakeholder analyzing.
• Data Analysis and Business Analysis in Energy Sector.
• Documented detailed research reports, offers, presentations.
• Processing BPMN.
• Marketing research of Green Energy projects and companies.
• International communication and coordination regarding projects.
• Stakeholders management. Identified key stakeholders. Communication with potential investors/stakeholders.
• Public speaking and presentation on the conferences (Green Energy, Ecological issues etc.).
• Experience in working in Healthcare sector.
• Research management and analyzing the data.
• Networking.
• Stakeholders management.
• Experienced in working with Confluence, Jira, Tableau and Agile environment.
• Taking the Luxoft training of Business Analysis.
• Created user stories and generated use cases.
• Work on the one of the project of SoftServe, participated in workshops.
• Analyzing stakeholders, values and business requirements of the project.
• Experience in BPMN, story mapping, creating impact mapping etc.
• Create user stories and generated use cases.
• Provided solutions for the To-Be-flow processes.
• UI/UX research.