Прямое сообщение участника, разместившего вакансию, с DXC Technology
Alla Gladskaya
Alla Gladskaya
Recruitment Group Manager в Luxoft
Прямое сообщение участника, разместившего вакансию, с DXC Technology
Alla Gladskaya
Alla Gladskaya
Recruitment Group Manager в Luxoft
Project Description:The Technical Writer will be responsible for creating, editing, and managing high-quality IT documentation to enhance understanding and communication across the organization. Це роль, основанная на получении и разработке IT статей, позволяющая целостность и clarity у всех IT коммуникациях, и maintaining IT Knowledge Base (KB), space for accessibility and usability.Responsibilities:o , notifications, and internal memos.o Завершить все коммуникации maintain professional tone and align with company branding and standards.o Write, edit, and proofread IT articles, ensuring technical accuracy, clarity, and readability for different audience.o Develop clear, concise, and user -friendly content to support IT initiatives, such as User Guides, FAQs, Troubleshooting documents, and process documentation.o Coordinate with IT team members to keep content up to date with latest IT initiatives, policies, and updates.o Organization, management, and maintain the IT Knowledge Base (KB) space , ensuring easy navigation and accessibility for all employees.o Implement a system for regular updates, revisions, and archiving outdated contents in KB.o Work closely with IT, support teams, and other departments to ensure contents aligns with operational needs.o Participate in planning and strategy sessions to understand upcoming IT проекты и инициативы, ensuring documentation требуется мет. Связь, или похожая область. • Сильный подход в английском языке, с высоким английским языком, editing, и proofreading skills• 2 года или более вероятной практики в technical writing, preferably with IT або technology environments.• Exceptional written and verbal attention to detail.• Experience с content management systems (CMS) and/or knowledge base software is a plus.• Ability to translate complex technical concepts inclear, accessible language for different audiences. concisely.Nice-to-Have Skills Description:Understanding of IT Support and Infrastructure, включая familiarityс другими IT инструментами, процессами, и terminology.Languages:English: C2 Proficient
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Должностный уровень
Старший средний уровень
Тип занятости
Полный рабочий день
Должностные обязанности
Аналитик
Отрасли
ИТ-услуги и ИТ Консалтинг