QA engineer, QA Manual - 29743

Technical Skills:

● Quickly familiarized with the new product and adapted test cases accordingly. Successfully released the project on iOS with the team, increasing the number of users and expanding the audience. This ensured high product quality, leading to greater customer satisfaction and higher company profits.

● Participated in transferring and adapting a mini-game feature from one project to another, which diversified the main game and grew player interest.

● Maintained product stability through regression tests. Took responsibility for scheduled inspections to ensure project quality during the transition from the Android platform to iOS. Communication Skills:

● Communicated with different teams to convey test results, defects, and project status effectively

Technical Skills:

● As an original team member of the testing department establishment, developed templates for internal documentation (test strategy, checklists, test cases and task management, etc.). Contributed to creating testing processes, leading to the release of the company's first project involving a tester. Successfully has released over 10 projects, including 5 as the sole tester, which increased customer satisfaction and fostered ongoing collaboration.

Leadership Skills:

● Mentored and coached five team members; all successfully completed their trial period and became independent in their roles without extra support.

● Led testing teams of 2-3 members, overseeing the workflow from business requirements analysis to post-release verifications.

Presentation Skills:

● Created project presentations for international exhibitions to attract new clients and customers. This resulted in the company securing a new client.

Stress Management Skills:

● Successfully performed various tasks outside of my duties at the beginning of the full-scale war: coordinated several departments, interacted with customers, developed plans, and adjusted priorities. Made independent decisions considering risks. As a result, all active projects and clients were retaine. 

Technical Skills:

● Analyzed and introduced the Story Points estimation method into the project. This improved planning accuracy, facilitated better resource allocation, increased team productivity, and enhanced velocity tracking.

Proactivity and Initiative:

● Evaluated various testing tools, presented them to the authority, implemented the most suitable one (TestRail) for the new project.

● Persuaded management to have the team participate in various webinars and courses on technical and soft skills, which enhanced their abilities, improved teamwork, and strengthened corporate culture. 

Technical Skills:

● Reviewed and analyzed business requirements, technical requirements, GDD, user stories, and tasks

● Prioritized, planned, and managed the time to complete tasks and monitored their execution

● Identified potential issues, assessed risk for avoid hotfix after project release and team overtime

Leadership Skills:

● Organized a large-scale presentation for a customer in the United States about the necessity of testing process after a new project which had been released earlier without testing was bought by our company. As a consequence, a 3-member test team was created under my leadership, significantly improving the quality of the product, expanding the audience, and opening new international markets.

Proactivity and Initiative:

● Recommended soft skills courses for the manager, which significantly improved her delegation abilities. This led to the creation of 3 QA Tech Leads on the team and her promotion to QA Head.

Communication Skills:

● Implemented corporate ethics and enhanced the team's soft skills: taught the team effective communication in messaging apps, business correspondence, and retrospectives. Regularly organized and participated in face-to-face meetings to improve cooperation and ways to resolve conflicts within the team. 

Technical Skills:

● Independently or with a team, tested core functionality in over 85% of cases. I was responsible for releasing specific features for important events by short deadlines. Additionally, I verified hotfixes and customer's feedbacks after the product was released. Stress Management Skills:

● At Christmas, along with the QA Lead and 3 developers, I quickly fixed a critical system failure, saving 73% of the time. I tested the fix on three platforms, and as a result, allowed players to regain the ability to buy special offers, preventing financial losses for the company.

Leadership Skills:

● Created onboarding instructions for new employees, reducing questions to mentors and adaptation time by 54%. This also reduced stress for new employees and maintained consistent company standards and values. 

Analytical Skills:

● Based on a thorough analysis of business requirements, I conducted detailed testing of websites for well-known companies as Timberland and Nike, which best met customer needs.

Critical thinking:

● By communicating directly with clients, I often made decisions on implementing changes, successfully balancing customers' requirements and the sprint scope, ensuring better product quality without extending deadlines and increasing customer satisfaction.