Apomeds is a medical mediation platform where medical services and top medications come together. We will connect you with an online consultancy services provided by licensed EU doctors and mail-order pharmacies that will provide you with quality medications. Our services will save you the waiting line at your doctor and local pharmacy. All medications are sent discreetly packaged and directly to your doorsteps!
**Requirements:**
* English level — Upper-intermediate or Advanced both verbal and written
* Technical education (Computer science or other related fields) or 1+ years of experience in technical and customer support
* Good understanding of web product development: SDLC, HTTP, Internet, RESTful API etc
* Understanding how to read and analyze logs
* Good communication skills
* Should be responsible and be able to solve problems individually
**Would be a plus:**
* Experience with Math/Statistics/Data analysis
* Experience with CRM systems
* Experience with task trackers
* Experience working with Postman, Kibana
**Responsibilities:**
* Support internal business users in their everyday operational issues, using the system etc
* Communicate with new external partners and participating in technical integrations with them
* Support existing external integrations, troubleshoot APIs integrations
* Collect business users feedback and pass it to the team
* Monitor system's activity, reacting to the issues or suspicions
* Write manuals
* Work closely with the development team
* Assisting the QA team in testing on the production
**We offer:**
* Interesting projects, opportunities for professional growth
* Competitive salary
* Paid sick lists and vacations
* Medical insurance
* English courses
* Flexible work schedule
* Work with a professional team
* Friendly atmosphere
* Corporate events
* Cozy office in the city center