QA Manual - 28570

Accomplishments:

• Revamped the onboarding process by developing comprehensive training materials, which reduced new QA hires' training time by 40%, enabling faster productivity and enhancing team efficiency.
• Streamlined communication pathways by implementing regular cross-functional meetings, resulting in improved team coordination and a 15% increase in project efficiency.
• Independently developed and implemented comprehensive test cases for a web project, increasing test coverage by 80% and reducing critical bugs by 25%.

Responsibilities:

• Conduct comprehensive functional, regression, compatibility, UI/UX, and API testing of mobile and web applications, review documentation, maintain test documentation, identify and analyze defects, verify corrections, and suggest and implement process improvements. 

Accomplishments:

• Established the Software Testing Lifecycle process from scratch, including thorough requirements analysis, comprehensive test documentation, and detailed test closure reports, resulting in a 43% reduction in defect leakage.
• Introduced new test types: compatibility, API and localization, increasing test coverage by 30% and reducing post-release issues by 17%.
• Instituted a communication framework with the support team, resulting in a 20% decrease in response time to customer queries and a 10% increase in customer satisfaction ratings.

Responsibilities:

• Conduct functional and regression testing, document and analyze defects, verify corrections, and suggest and oversee the implementation of process improvements.