Manual QA Engineer - 907

As a deputy manager, I'm effectively conducted presentations, taught the product features of the team, regularly brought new customers thanks to high communication skills. I have experience in B2C and B2B. Skills Agile, Scrum, Kanban, Waterfall, SDLC, Jira, Bug Reporting, Team management, English, Mobile Testing, QA, Manual Testing, Android/IOS, Quality Assurance Highlights From the latter! As a Customer Service Manager at DNIPRO M, I have had several roles, this is one of the attractive aspects of this job. Having spent a relatively short time in the company, I can be proud of the fact that with the right strategy, which was to raise sales of a fairly stable store, I took the initiative to invite customers through calls. During the week the number of calls exceeded 600. The result: Analysis of the failed negotiations that were enough; attention to detail In communication with customers; flexibility of approaches, achieved a new record, which broke the previous one by 80%.