Full Stack Developer - 24236

• Wrote software codes and applications and while learning software development standards

• Worked as a web instructor to deliver web tutorial content to more than 300 students within 5 months Collaborated with the team lead and the client to develop a fully functional restaurant application.

• Participated in various events for customer assessments and analyzed client requirements.

• Managed teams and projects, providing guidance, technical support, and strategic decision-making as a development and technical officer.

• Collaborated with designers and frontend developers to create intuitive and visually appealing designs for custom software solutions.

• Implemented backend logic and functionalities, ensuring seamless integration and optimal performance.

• Reviewed existing technology, budgets, and made appropriate recruitment decisions to drive business growth.

• Successfully delivered custom-based software solutions for clients, ensuring cost-effective and efficient infrastructures.

• Introduced an automated VOIP customer support solution and implemented it as an internal communication tool.

• Oversaw the optimization of software solutions and provide proper training and support to end-users.

• Demonstrated a strong focus on customer satisfaction, resulting in increased client referrals and business growth.

• Effectively communicated business and technology roadmaps, reviewed designs, and provided solutions to architecture issues.

• Played a vital role in improving customer support services and enhancing internal communication processes.

• Collaborated with product managers, development team, and clients to create intuitive and visually appealing frontend designs for custom software solutions.

• Troubleshoot and resolve user experience issues, improving the overall usability and satisfaction of the software.

• Developed complex backend logic and functionalities to support the software solutions.

• Implemented agile development methodologies to ensure efficient and timely delivery of projects.

• Collaborated with cross-functional teams to identify and resolve technical issues, resulting in improved software performance and user satisfaction.

• Achieved quarterly goals, such as a 20% increase in customer satisfaction and a reduction of customer complaints by 60%.

• Mentored junior developers and actively participated in knowledge-sharing sessions to enhance team productivity and expertise.

• Demonstrated strong problem-solving skills in resolving technical challenges and providing effective solutions.

• Contributed to the growth of the client base, acquiring 50+ new clients within six months after the release of the point of sales system, with half of the customers referred by satisfied clients.

• Played a key role in the successful delivery of multiple software projects, contributing to increased revenue and business growth.

As an Integration System engineer, I successfully worked on the platform performance through thorough analysis, quality assurance checks and extensive testing. Also, documented project status, reports, and delays. . This ensured the process was duly documented, reduced turnaround time, and provided a better framework for scaled operations.

Bridged the gap between developers and business advisors and clients to provide better products that matter. I also provided technical support to vendors and customers, ensuring I escalate platform related issues using tools like trello to allocate tasks and monitor the progress.

• Working closely with peers to ensure the appropriate focus and sense of urgency is applied to all production issues, orders and quality issues

• Provide back-end support to the customer service team and ensure all technical issues are fixed in a timely manner.

• IT support service

• Site administration and product immersion activities including onboarding process, order management processes, order tracking processes, etc.

• Took a senior role in a cross-functional team as a Software Engineer, with a focus on frontend development, backend implementation, and business decision-making for delivering comprehensive and impactful tech solutions.

• Led frontend development efforts, delivering visually appealing and intuitive interfaces that significantly improved user experience and contributed to a reduction in customer complaints.

• Implemented backend functionalities using the microservices architecture, ensuring scalability and performance optimization.

• Collaborated closely with product managers and stakeholders to define project requirements, make informed business decisions, and prioritize feature development.

• Conducted technical design sessions, actively contributing to architectural discussions and driving innovative solutions.

• Mentored and provided guidance to junior developers, fostering a culture of continuous learning and professional growth.

• Actively involved in technical documentation and knowledge sharing, ensuring efficient communication and transfer of information within the team.

• Played a pivotal role in frontend development, focusing on improving design, refactoring, and enhancing the user experience of a robust and scalable platform for healthcare services, resulting in a 65% increase in service delivery.

• Collaborated with cross-functional teams to identify areas for design improvement, resolve technical issues, and gain a deeper understanding of the business, resulting in more effective solutions and a 20% reduction in customer complaints.

• Led efforts in refactoring codebase, optimizing performance, and ensuring code maintainability, resulting in a more efficient and scalable frontend architecture.

• Implemented agile methodologies and conducted regular user feedback sessions to gather insights and make iterative improvements to the user experience.

• Actively involved in backend development, implementing microservices architecture and driving agile methodologies to boost development speed by 60%.

• Conducted technical design sessions and spearheaded the development of new features, leading to a 20% increase in revenue.

• Mentored junior developers and actively participated in weekly pair programming sessions to enhance productivity and knowledge sharing

Skills and Frameworks used: RabbitMQ, Java, Spring, NestJs and MongoDB, React, Typescript, AWS, GIt