Technical Support Specialist w Lynx Capital Partners

Responsibilities: Processing customers' requests. Providing technical support to users Analyzing, clarifying, and resolving customer queries Investigating technical issues, troubleshooting and diagnosing root causes Collaborating with other teams Escalating feedback received from clients Required skills Fluent English (both spoken and written) and the ability to communicate effectively in English via both phone and e-mail Strong analytical and problem-solving skills Work experience in technical support. Advanced computer skills. Effective self-organization skills, disciplined approach, resilience. Excellent communication skills, ability to communicate with clients. High tolerance, responsibility, ability and readiness to work in stressful environment;