Requirements:
-Excellent PC skills and good technical background in general;
-Networking (OSI model, TCP\IP, basic protocols, etc.);
-Linux (Ubuntu, Debian, CentOS) experience;
-English at Intermediate level.
Desirable:
-Experience in Technical Support / QA / Sysadmin about more than 1 year;
-AWS/Azure/GCP experience;
-Knowledge in one of the scripting languages: BASH, PowerShell, etc;
-Jenkins/Ansible;
-OpenStack/VMware/KVM;
-Apache, Nginx;
-GitHub/GitLab.
What would you do:
-Customer infrastructure support: Linux Servers, network equipment (Mikrotik, Ubiquiti, TP-Link);
-Troubleshooting and incidents resolving using a large amount of monitoring and T-shooting tools (Zabbix, Prometheus, The Dude, etc);
-Providing incidents brief-reports;
-Recommending, and implementing solutions to ensure quality, timely, and efficient infrastructure maintaining;
-Creation of documents associated with the company’s best practices for debugging and analyzing internal and external infrastructure issues;
-Working effectively with developers, DevOps, QA, and implementing strategies to increase profitability, productivity, and overall client experience.