Customer Support specialist - 1023
Opublikowano ponad 30 dni temu
Specjalizacja:
Support
Rozważenie opcji
Praca biurowa w pełnym wymiarze godzin
Zatrudnienie na część etatu
Praca zdalna (pełny etat)
Wolny strzelec (projekty jednorazowe)
Przeprowadzka do innego miasta
Remote work (full-time)
RESPONSIBLE GAMBLING SPECIALIST
BetBull Ltd,
Jan 2018 - Jan 2021
- Direct communication with customers, complaint handling. - Bug fixes with developers / QA team.
- Independently determine potential addictive behaviour and implement policies and procedures with respect to account blocking, conducting further investigation and excluding customers.
- Careful monitoring of responsible gaming sheet, containing customers who have been classified as low, medium or high risk profiles.
- Suggest improvements to existing policies and procedures.
- Specialize in the detection & prevention of underage and gambling addicted activity.
Skills
Jira, English, Support, Good communication skills, Customer service, Ability to learn quickly, Troubleshooting, Problem Solving, customer support, Customer care
Highlights
Досвід вирішення ситуацій з клієнтами які ризикують заподіяти собі шкоду
Podobni kandydaci