Пряме повідомлення учасника, який розмістив вакансію, з Porsche Holding
Rimma Khoruzha
Rimma Khoruzha
HR specialist at Porsche Ukraine
Пряме повідомлення учасника, який розмістив вакансію, з Porsche Holding
Rimma Khoruzha
Rimma Khoruzha
HR specialist at Porsche Ukraine
Porsche Ukraine is offering the unique possibility to join the team on one of key positions as IT System Administrator Responsibilities:•Provide first-line technical support to internal and external users, resolving hardware, software, and network issues;•Configure, maintain, and troubleshoot PCs, laptops, mobile devices, and peripheral equipment;•Manage user accounts, access rights, and permissions in various systems, including Active Directory;•Install, update, and maintain operating systems and software applications;•Monitor IT systems and infrastructure for potential issues, ensuring proactive resolution;•Maintain documentation of IT assets, issues, and resolutions in the ticketing system;•Assist in the deployment and configuration of new hardware and software;•Provide user training and guidance on IT tools and best practices.General requirements:•Proven experience in a Help Desk or IT support role, with a focus on user-facing support;•Strong knowledge of Windows and iOS operating systems and basic networking principles;•Familiarity with help desk ticketing systems and remote troubleshooting tools;•Basic understanding of Active Directory, Office 365, and other enterprise software;•Excellent problem-solving and analytical skills, with a proactive approach to identifying solutions;•Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users;•Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment;•A commitment to delivering exceptional customer service and maintaining a positive user experience.
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