Менеджер по роботі з клієнтами в NonDetected

Пряме повідомлення учасника, який розмістив вакансію, з NonDetected Vasy Kafidoff Vasy Kafidoff Co-founder & CEO at Writing Metier - Bespoke Copywriting NonDetected is searching for an attentive customer service manager to be an integral part of our dynamic Kyiv team. This full-time position oversees client cases and enhances their online reputations.The role demands a professional demeanor, strong analytical skills, and the ability to work efficiently without direct interaction with clients. Candidates are expected to be online and available during the designated working hours, ensuring timely and effective management of cases.All our team stands by the principle that everyone has the right to control their online narrative, and we are here to make that right a reality.NonDetected is hiring a full-time customer services manager for our Kyiv team, focusing on the indirect management of clients' online reputations. This role demands strong analytical abilities and a professional attitude, as it does not involve direct client contact.Key ResponsibilitiesManage client cases to achieve their online reputation goals through indirect methods.Collaborate with our team to formulate and apply effective reputation enhancement strategies.Secure bonuses for successfully resolved cases.Report on case progress and outcomes.Job RequirementsMinimum Intermediate level proficiency in English, with excellent verbal and written communication skills for internal use.Skill in data analysis, trend identification, and offering recommendations to improve our service delivery.Problem-solving prowess and the capacity to work under pressure.Candidates must be online during working hours, dedicated to case management tasks.Prior experience is beneficial but optional.BenefitsCompetitive salary plus bonuses for case success.Opportunity to work in Kyiv's vibrant office environment.Remote work is possible.Support for career growth and potential advancement.This position is ideal for those skilled or interested in strategic planning and execution of online reputation management, without direct interaction with clients. Join NonDetected to protect and elevate our clients' digital presence while growing professionally in a supportive and dynamic setting. Show more Show less Посадовий рівень Базовий рівень Тип зайнятостіПовний робочий день Галузі Бізнес-консалтинг та послуги