CRO менеджер (електронна комерція) в GoMage

Пряме повідомлення учасника, який розмістив вакансію, з GoMage Yulia Tarasova Yulia Tarasova HR Manager About Us:GoMage Inc. is an eCommerce agency with broad expertise in developing online stores across various platforms. Our goal is to continuously improve online shopping experiences through cutting-edge technology, offering customizable and comprehensive eCommerce solutions. We are looking for an experienced CRO Manager to join our team.Responsibilities:CRO Strategy Development:Develop and execute data-driven CRO strategies for eCommerce clients. Identify opportunities for conversion rate improvement through quantitative and qualitative research.Research & Analysis:Conduct user behavior analysis using tools like Hotjar, GA4, Microsoft Clarity, etc. Lead user testing, surveys, and A/B testing to identify friction points in customer journeys. Analyze website performance metrics and present actionable insights.Experimentation:Plan, design, and execute A/B and multivariate tests. Monitor test performance, analyze results, and recommend next steps.Collaboration:Work closely with UX/UI designers, developers, and project managers to implement CRO recommendations. Client Management:Present findings, strategies, and results to clients in a clear and impactful way. Act as the main point of contact for CRO projects, ensuring client satisfaction.Continuous Improvement:Stay updated with the latest CRO trends, tools, and techniques.Requirements: 3+ years of experience in a CRO or similar role, preferably in an agency or eCommerce setting.Proven track record of improving conversion rates and delivering measurable results.Familiarity with Shopify, Magento, or WooCommerce platforms is a strong plus.Certification in CRO, UX, or analytics tools is a bonus (Google Analytics Certification, CXL Institute).Hard Skills:Technical Expertise:Proficiency with CRO tools (Google Analytics (GA4), Hotjar, Optimizely, VWO, etc.)Strong knowledge of A/B testing frameworks and statistical significance principles.Understanding of UX/UI principles and their impact on conversions.Basic knowledge of HTML, CSS, and web development processes (not coding, but familiarity).Analytical Skills: Advanced skills in data interpretation, segmentation, and funnel analysis. Ability to generate actionable insights from session recordings, heatmaps, and scrollmaps.Project Management: Ability to manage multiple projects simultaneously and meet deadlines.Experience using project management tools like Asana, Trello, or ClickUp.Communication Skills:Exceptional ability to present findings and strategies to non-technical stakeholders.Experience working directly with clients, handling feedback, and maintaining satisfaction.Soft Skills:Analytical thinkingCollaborationProactive mindsetAdaptabilityAttention to detailEmpathyWhat We Offer:Full-time remote work20 business days of paid vacation per year, plus local bank holidays5 business days of paid sick leave per yearPartial coverage of English coursesAccounting support for PE Show more Show less Посадовий рівень Старший середній рівень Тип зайнятості Повний робочий день Посадові обов’язки Продажі і Розвиток бізнесу Галузі ІТ-послуги та ІТ Консалтинг