ServiceNow developer - 22151 Outstaffing

100 to 500 employees

● IT infrastructure support (application servers and network environment) for several corporate branches

● Experience with virtualization (VMWare, Hyper-V)

● Planning procurement of new equipment and software for the enterprise, customer support (up to 150 employees)

● Support Automatic Telephone Exchange (Nortel Meridian) and communication equipment

● Customer support

4000+ employees

● 24/7 monitoring (work in shifts), managing of production incidents (ServiceNow), providing on-call support in case of incidents

● Analyzing monitoring data, correct and timely response to alerts that come from different sources

● Understanding of production environment and full application functionality

● Monitoring systems (Nagios, Zabbix, AppDynamics, Grafana).

● Development and implement business applications using ServiceNow solutions (all kinds of server side and client side business logic): business rules, workflows, script actions, scheduled jobs, flows, client scripts, ui actions

● Implementation of automations, monitoring, KPI data based on ServiceNow Inbound/Outbound Integrations

● ITSM: Change, Incident modules

● ITOM: Pipeline(release) management, Environment management

● Code reviews, documentation support, communication with customers (IT OPS department)

● Service Portal development, custom portals, ui pages (Widgets, Forms).