Project Manager - 13632

1. Provide the first level of Technical support 

2.configuration, installation, and troubleshooting of the IT equipment. 

3. Manage Active directory users and groups. 

4. Point of contact with higher level IT teams in India, UAE and Philippines. 

5. Supporting and handling more than 65 users. 

6. Maintaining and monitoring the computer network environment.

7. Maintaining and support hardware devices ‘camera, telephones, printers, PCs.

·        Monitor the operation and security of all computers H.W and S.W and ensure that it is operating properly.

·        Administer and maintain all network related devices LAN/WLAN to provide high availability and better performance.

·        Administer and manage the company's telephone system and other communication devices to provide high availability and performance.

·        Administer and maintain WAN and internet connections to ensure a high connection availability for business continuity.

·        Maintain all users’ access request and rights on the network and provide them with adequate support to enforce rules as per the standards.

·        Maintain the network management and security software including the addition of new users and manage rights and privileges to deploy policies as per standards.

·        Analyse data and forecasts any needed improvements, budget and implement any changes to effectively manage risks and operation

·         Dedicated Account specialist & outsource Consultant for Bank Al Etihad include the Below Systems (Access, Intrusion, CCTV, Fire, and Data Center).

·        Project Manager For the (SaaS project) security as a service.

·         Develops project objectives by reviewing project proposals and plans; conferring with management, select the proper H.W and S.W for the project.

·        Determines project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.

·         Configure the H.W and build the database with the backups.                                                                          

·         Initiate and Install the proper S.W for the H.W.