DevOps / Sysadmin - 31027

Received Graduate Gold medal best Student Award in 2001

-   designed and built new Infrastructure at Azure (Virtual network, subnets, NSG rules, VPN solution (Virtual Mikrotik+DC+NPS+Azure MFA)

-   migrated 20 servers (Vcenter) from the local Data Center to new Azure Infrastructure

-   described Azure Cloud Infrastructure (Vnet, subnets, NSG rules, VMs, Azure Backup, tfstate, Key vault, Route Table, Public IP address, Automation account with System assigned Identity and Custom role, Runbooks (Powershell) with Terraform+Azure DevOps

-   designed and implemented backup of local Infrastructure (Vcenter VMs) to local SAN (Synology) and Azure using Veeam Software that decreased potential downtime scenarios by 50%

-   designed and implemented many Automation runbooks (Powershell+Microsoft Graph+API of Jamf, Nessus, Biostar, Intune, Foreman         

-   created Jira cloud Automation rules using Jira Query Language (close some resolving tickets based on rules, inform HR Department of Newcomers and Leaver's tickets, etc)

-   implemented and configured Microsoft Intune system (Autopilot Windows enrollment, Powershell script to get Device Hardware hash, import to Intune and assign Azure Security groups, Configuration profiles, Scripts and Remediations, LocalAdminPassword solution, Apps, Windows Updates, Custom Compliance policies - Powershell scripts+json) and migrated Windows clients from SCCM to Intune

-   implemented and configured SureMDM system for Linux clients (Enrollment and Installation, Jobs, Apps, Compliance) using Bash scripts

-   Implemented and configured PRTG Monitoring system with custom sensors

-   implemented and configured SCCM (Windows OS PXE network deployment with Task Sequences, Apps and Packages deployment, Windows, Office365 and Software updates, Compliance Settings with Custom Configuration Baselines and Items, Dynamic Device Collections, Reporting – Microsoft SQL, WQL queries), saving 50% time for Team members

-   implemented solution for Hardware inventory of monitors using SCCM (Package based on Powershell script – create custom WMI class with Serial number of monitors connected to the device and then report to SCCM), saving 70% time for Team members

-   automated server deployment using Ansible, saving the team an average of 10 hours per month in manual configuration tasks

-   implemented and tested MDM by Google (BYOD) for mobile phones (configuration, policies, wipe, etc), security improvement

-     developed custom PowerShell modules to automate routine tasks, saving the IT department approximately 80 hours a month

-   implemented and configured OpenVPN Server (Bash script with certificates authorization for VPN clients)

-   optimized Active Directory group policies, enhancing user access control and expediting policy enforcement

-   implemented and configured a patch management strategy that minimized system vulnerability exposure by 60%.

-   collaborated with cybersecurity teams to create advanced firewall rules and conduct regular vulnerability assessments, reducing security incidents by 40% year-over

-   implemented and configured Proxmox Virtualization service, Squid Proxy server, Security improvement

-   implemented encryption for Windows (BitLocker), MacOS, Linux user's devices, Security improvement 

-   Supported over 100 end-users with various IT issues, achieving a 95% satisfaction rate on support tickets

-   Automated routine system tasks using Powershell scripts, saving the team approximately 40 hours of work per month

-     implemented and configured Zabbix Monitoring system, decreased downtime incidents by 40% and ensured higher critical system availability

-   spearheaded a workstation upgrade for 300+ computers, which improved overall company productivity by 30%

-   implemented and configured a centralized Antivirus solution (ESET), increasing network protection against malware by 80%

-   implemented and configured Konika Minolta print server system (printing via Access card)

-   implemented and configured new ticketing system ManageEngine ServiceDesk Plus that streamlined the process and reduced response time by 50%

-   reduced average help desk response time from 20 minutes to 4 minutes, elevating customer satisfaction scores by 30%

-   standardized server configuration, saving the company 40 hours of maintenance time per quarter

-   supported over 1100 end-users with various IT issues, achieving a 93% satisfaction rate on support tickets

-     refined software distribution processes using SCCM, which cut deployment times by 50% across 700 workstations

-   supported over 100 end-users with various IT issues

-   standardized user workstation configuration, created ISO image for installation of new workstations, saving 30 hours per month for Team members

-   implemented and configured Windows print server

-   implemented and configured WSUS server

-   established a knowledge base for commonly reported issues, which led to a 30% drop in repeat support calls

-   implemented and configured a Backup system for servers that decreased potential downtime scenarios by 50%

-     implemented Hardware inventory system