At Solid we make international online payments simple with no hidden fees. We provide internet businesses with client-oriented payment gateway services, which are tailored to their business needs. We offer a possibility to accept credit and debit card payments from buyers anywhere in the world. We will help you establish a secure environment with our advanced AntiFraud system, which is specifically designed to help businesses detect and prevent fraud. We offer everything you need to enable secure payment processing and optimal checkout experience. Simple and flexible integration allows you to integrate once and benefit from a continuously improving, cutting-edge platform to meet your business needs however they might change. Our robust API enables businesses to avoid complex integrations and offers a complete payments portfolio under one infrastructure. Our reporting and analytics tool will help your manage payments, analyze your customer and transaction data and in turn make the right decisions for your business.see more
**Solid** is a fintech company that provides businesses with a smart full-
cycle solution for accepting online payments worldwide. Together with
international payment systems and major market players, we develop complex
client-oriented services. Our advanced technology complies with the highest
Payment Card Industry Data Security Standard, having fully automated workflows
and ease of integration.
You will join a team that has a unique experience in fin-tech, acquiring,
analytics, and risk management, and supports the rapid growth partners in all
key markets.
We are looking for an **Integration Manager** , who an adept client
relationship manager, capable of engaging in business-level and technical
conversations at multiple levels of the organization. We are developing the
best payment processing solution around the world. Join us!
**What you will do:**
— contact with merchants to solve their technical problems in the integration
process;
— answer product-related queries in a timely manner;
— maintain and support of corporate wiki for merchants in English;
— maintain customer relationships and ensuring customer satisfaction;
— support API documentation in English;
— work closely with Product Management and other user-facing teams as part of
a larger effort to support users.
**We’re looking for someone who has :**
— at least 2 years of commercial experience in the technical support field;
— good technical and product knowledge;
— excellent communication and interpersonal skills;
— good critical thinking and problem-solving skills;
— English level — Upper-intermediate +.
**Will be an advantage:**
— experience with payments/payment services.
**Our Company is a unique place for development and growth:**
**Comfortable work environment and flexible work hours**
An excellent office with a summer terrace, lounge zone, kitchen, and
PlayStation located within an 8-minute walk from Kontraktova Ploshcha metro
station. There are many plants and a special ventilation system in our
offices. We provide 20 days of paid vacation and flexible work hours.
**Health care and Sport**
We provide breakfasts, lunches, unlimited fruit, snacks, smoothies, and
yogurts in the office. The office also has an in-house corporate doctor. We
provide employees with health insurance. Free training for running, football,
basketball, volleyball, and yoga with professional coaches is available to
staff. Corporate discounts for gym membership and sponsorship for
participation in sports competitions are also accessible.
**Learning and Development**
We have Business and Management Schools for company employees. We provide an
online library and free English lessons as well as access to paid conferences,
training, and seminars.
**Loud parties**
Every summer and winter, we organize parties with crazy line-ups at cool
locations. Every month we meet for a get-together, and after a quarterly
report, there is a party.
**Join our team!**