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Slack Administrator in Bits Orchestra

Posted more than 30 days ago

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Bits Orchestra

Bits Orchestra

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Slack Administrator с. Зимна Вода, віддалено 🔎Do you want to become the master of the Slack world, the master of channels and chats, and an expert in integrations and policies? Then this job is for you! 🪄 We are looking for a skilled and experienced Slack Administrator where you will be responsible for administrative tasks, developing integrations, implementing policies, providing user support, and conducting training workshops. Аbout the company: Bits Orchestra is a technology company with o

Slack Administrator

с. Зимна Вода, віддалено

🔎Do you want to become the master of the Slack world, the master of channels and chats, and an expert in integrations and policies? Then this job is for you! 🪄

We are looking for a skilled and experienced Slack Administrator where you will be responsible for administrative tasks, developing integrations, implementing policies, providing user support, and conducting training workshops.

Аbout the company:
Bits Orchestra is a technology company with over 8 years of experience in the market, specializing in digital transformation and custom software development. Located in Zymna Voda(Lviv region), our team of over 50 dedicated professionals is committed to empowering businesses across the USA, EU, UK, and Australia to navigate and thrive in the digital landscape.

🔧Requirements:

— Prior experience in managing Slack workspaces, channels, and integrations in a business
setting.
— Familiarity with APIs and integration with other enterprise systems such as CRM, ERP,
etc.
— Excellent understanding of Slack’s best practices and functionality.
— Strong troubleshooting skills and ability to quickly resolve technical issues.
— Ability to communicate effectively with a diverse range of users, including both technical
and non-technical staff.

— English on a professional level (B2+ or C1)

— Strong aptitude for understanding and implementing user requirements.
— Ability to train and mentor staff on the usage of a complex software platform.


🎓 Education and Experience Requirements:
— Bachelor’s degree in Computer Science, Information Technology, or related field.
— Minimum 3-5 years of experience in managing messaging and collaboration platforms,
with a focus on Slack.
— Proven experience in managing Slack workspaces and channels in a business setting of
comparable size and complexity.
— Demonstrable experience with APIs and integration with other systems such as
Salesforce, Jira, GitHub, or equivalent systems.
— Familiarity with enterprise IT, including networking, data security, and user access
configurations.
— Prior experience working in a technical support role dealing with a variety of
stakeholders.
— Experience with conducting training sessions and workshops related to the use of
complex software platforms.

🛠️Responsibilities:

— Implement, manage, and troubleshoot our Slack workspaces and channels to ensure
seamless, uninterrupted business continuity.
— Manage Slack’s administrative tasks, such as setting permissions and maintaining
configurations.
— Develop and curate Slack integrations and bots that enhance productivity, collaboration,
and user experience.
— Assist in creating and enforcing company policies related to the use and security of Slack.
— Facilitate educational workshops on the usage of Slack, enabling users to maximize the
platform’s capabilities.
— Collaborate with other IT staff to integrate other systems with Slack.
— Assess and deploy the latest Slack updates, features, and customizations that align with
organizational goals and workflows.
— Regularly audit Slack usage to identify and rectify any inefficiencies.
— Resolve technical issues related to Slack usage.
— Provide user support and address complaints or concerns related to Slack.

🌟 Preferred Attributes:
— Previous experience providing technical support to Federal Government agencies, ideally
in managing and administering their collaboration tools.
— Familiarity with Federal IT governance, policies, and procedures.
— Understanding of Federal Information Security Management Act (FISMA), NIST, and
other federal cybersecurity standards and practices.
— Proven experience working on technology projects involving sensitive data, requiring
strict compliance with privacy laws and regulations.
— Knowledge of additional collaboration tools like Microsoft Teams, Google Workspace,
and others commonly used within the Federal Government.
— Excellent communication and leadership skills, especially in managing relationships with
government clients.
— Experience and comfort working in a heavily regulated, high-security data environment.
— Active or previous Government Security Clearance is a significant plus.

🏢Working conditions:

— Work from home possibility
— Work from our cozy office possibility (Our office is provided with the conditions for uninterrupted power supply, stable Internet (StarLink) and heat. Tea, coffee and snacks are always available in the office kitchen)
— Full-time employment
— Flexible work schedule
— Work in a team of professionals, so we expect the same from you
— Individual career path
— Option for salary raise after working for 12 months
— 18 paid vacation days + paid Public holidays
— 15 days of sick leaves
— Accounting support
— 50% coverage of English courses and additional education (Courses/Certifications)

📜Contract Details:
This is a one-year contract position with the possibility of extension based on performance and business needs.

📝Application Process:
Please attach or send your CV with a detailed description of your experience and qualifications.

If this sounds like your kind of thing — we want to talk to you!

Without experience
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