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Head of Service Desk in Ekspres Market box
12 March
2 views
Ekspres Market box
Without experience
Kyiv
Full-time work
style="font-weight: 700">Today box is more140 stylish stores,own cooking box Cafe,bakery Bakery boxand over 100 pizzerias Pizza box.The team is growing, that's why we are looking for a Service Desk Manager style="font-style: normal; font-weight: 400">Management of Service Desk processes (ITIL - in practice)Incident analysis and classificationBuilding and maintaining a knowledge baseExperience in process automation (HelpDesk, AI)Understanding HARD and SOFT problemsMain responsibilities::General m
style="font-weight: 700">Today box is more140 stylish stores,own cooking box Cafe,bakery Bakery boxand over 100 pizzerias Pizza box.
The team is growing, that's why we are looking for a Service Desk Manager style="font-style: normal; font-weight: 400">
Main responsibilities::
- General management of the IT department
- Prioritization of Service Desk tasks
- Planning of new market openings
- Control of network stability
- Coordinating IT solutions with management
We offer:
- work in a stable, actively developing company;
- influence on the construction and development of the entire network infrastructure company;
- competitive salary (negotiated based on the results of the interview);
- professional team and support at work.
We are waiting for your resume!
Sincerely, box
's HR team
Without experience
Kyiv
Full-time work