Head of e-commerce sales department (B2C) in RoBeauty

Head of e-commerce sales department (B2C)

RoBeauty is a Ukrainian D2C brand of skin care cosmetics with its own production and laboratory. Our products are chosen by over 200,000 customers in Ukraine and Europe (Poland, Germany, Czech Republic, Slovakia). We are expanding to European markets and forming a strong e-commerce direction.

We are looking for a manager who will lead e-commerce sales and take charge of site sales, Instagram/Direct sales, customer care and customer retention teams.

Tasks:

• Management of e-commerce sales (site, Instagram, messengers) and coordination of work subordinate teams
 • Building and developing the customer return department.
 • Control of the sales plan and team results.
 • Increase of conversion, average check and repeat orders.
 • Analysis of the work of managers and optimization of processes.
 • Strategic planning month/quarter/year.
 • Reporting and analytics.

Requirements:

• Experience in e-commerce B2C / D2C from 5 years (required).
• Experience in building or developing the direction of customer return/retention with positive results.
• Experience in building or optimizing large-scale e-commerce processes and foreign markets.
• Strong sales team management skills.
• Analytical, systematic, result-oriented.

 We we offer

• Work in a company that is actively expanding in Ukraine and Europe.
• The opportunity to build a modern D2C e-commerce direction and influence the business strategy.
• Competitive pay from UAH 100,000: rate (according to the results of the interview) + KPI
• Remote work format.
• Paid holidays and sick leave.
• Professional development and freedom in process management.

Ready to lead e-commerce and build strong sales — send resume.