Client data analyst in DNIPRO-M, OOO

Hello, our future colleague!

Interesting facts about us:

• We are from Ukraine and are already represented in the European market, namely in: Poland, Czech Republic, Hungary and Spain;
• Network of branded salons Network of service centers 140+
• #1 among the tool's monobrand networks

What will definitely please you, besides a cool team and an interesting job?

• Professional growth to the maximum. Our own Academy of Corporate Education will help you improve both professional and personal skills;
• Buy a tool with cashback 30% is returned from the purchase of Dnipro-M products;
• Travel profitably. Discounts on fuel and products as part of the gas station loyalty program;
• Renew your equipment at a good price. You get special discounts on electronics through our partner program;
• Take care of your health: We have discounts for medical laboratory services;
• ?Special conditions for subscriptions to fitness clubs to maintain health and energy to the maximum;
• Own football team;
• Transfer from metroT. Shevchenko straight to the office and back;
• Working schedule:5/2 from 9:00 a.m. to 6:00 p.m.

You will be interested if you:

• like to understand why customers behave the way they do;

• know how to see the real stories of people behind the numbers;

• have experience or interest in customer analytics, retention or marketing research;

• know how things work BI-systems (for example, Power BI);

• you value systematicity and want knowledge about the customer to become the basis of marketing decisions

What you will do:

• Form a unified system of knowledge about the client:collect, structure and update customer information from various sources - analytics, research, surveys, observations.

• Explore customer behavior and motivation:combine quantitative metrics (transaction data, purchase frequency, average check, interaction channels) with qualitative insights - identify key pain points and customer barriers.

• Develop customer analytics in BI systems: participate in the development of new dashboards to track customer behavior, loyalty and life cycle.

• Create customer segments and profiles: on the basis of analytics, identify types of customers, form portraits of target groups, describe their motives, needs, behavior scenarios. Build a culture of customer understanding within the company: initiate knowledge exchange, create reports, presentations, short analytical digests. font-weight: 400"> Ready for the challenge? Send your resume - we are waiting for a strong player to join our team!